| OVERVIEW
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| | individual patients medical advice via
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| Operating a medical practice is assiduous
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| | email
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| work requiring great attention to detail
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| | To provide added value, a healthcare
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| on a variety of fronts. Patient privacy
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| | provider wishes to establish an easy and
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| has always Been an important concept in
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| | affordable way to give their patients
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| the medical profession. New laws are
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| | medical advice over the web. The provider
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| taking this notion a step further, making
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| | must have the ability to send and receive
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| it mandatory for medical facilities to
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| | protected medical advice from work or
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| protect individually identifiable health
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| | home and cannot afford the installation,
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| information. Government regulations such
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| | maintenance and expensive licensing fees
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| as the Health Insurance Portability and
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| | associated with available server-based
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| Accountability Act (HIPAA) and others
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| | solutions. Furthermore, the caregiver's
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| stipulate the how your digital records
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| | patients are largely non-technical and
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| containing sensitive patient information
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| | will not bother with cumbersome key
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| should be kept secure, but caring for
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| | exchange, s/mime and other requirements
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| your patient's privacy is just good
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| | commonly associated with widely available
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| business.
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| | encryption technologies.
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| One of the most time and labor consuming
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| | Additionally, encryption software does
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| tasks in maintaining an electronic
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| | not protect content after it has been
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| medical record is importing non-digital
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| | delivered. Once opened, the patient's
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| patient information such as radiology
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| | identifiable medical information is
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| reports, hospital dictation and
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| | totally exposed; email can be
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| consultation/referral letters is an
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| | accidentally forwarded, laptops and PCs
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| extremely time and labor consuming task
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| | can be lost or sold with PHI remaining on
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| in maintaining an electronic medical
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| | the hard-drive, patient info could be
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| record. This is unfortunate because most
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| | leaked via virus, spy-ware or Trojan
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| of this information is already in digital
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| | worm. Unauthorized individuals gain
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| format at the sender's location but
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| | access and doctor-patient confidentiality
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| printed to paper for transit.
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| | is breached. The caregiver must be able
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| Transmitting digital information
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| | to ensure that received documents remain
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| securely, however, can be problematic at
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| | encrypted and can be deleted from the
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| best. Simply emailing a document to an
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| | patient's computer after a given time.
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| intended recipient would potentially
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| | How can the healthcare provider utilize
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| violate a patient's privacy since the
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| | the power of email to give medical advice
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| mail could be intercepted in transit or
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| | while keeping sensitive patient data
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| read by unauthorized persons on the
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| | secure?
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| destination email server before it is
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| | Taceo helps healthcare professionals meet
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| downloaded. Also, it would be impossible
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| | HIPAA requirements for the secure
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| to tell whether or not the document was
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| | storage, transmission and delivery of
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| tampered with or was sent by someone
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| | identifiable patient information. Taceo
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| electronically pretending to be someone
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| | makes the sending and receiving of
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| else. For example, to promote office
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| | secured email and documents quick and
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| efficiency, medical offices that want to
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| | easy. From the desktop or MS
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| allow physicians to provide electronic
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| | Outlook®, providers can encrypt and
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| mail as a means to transmit information
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| | apply usage permissions to control and
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| are forced to have an "email disclaimer"
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| | prevent actions as forwarding, cut/copy
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| that can not guarantee the privacy of
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| | paste, printing and disabling the Print
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| information contained in an email. The
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| | Screen key. Email and documents can also
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| information may be confidential and
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| | be set to "expire" and will become
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| subject to protection under the law, but
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| | unreadable at a given time and date.
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| the fact remains that no real protection
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| | Taceo is by no means a comprehensiven
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| is provided as a preventative for
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| | overall HIPAA security solution, however
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| security breach of your information.
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| | if used properly can help your business
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| Whether you are a healthcare provider,
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| | to inexpensively meet most of the
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| payer or pharmaceutical company you have
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| | critical rules.
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| electronic information that must be
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| | TACEO FEATURES AND BENEFITS
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| protected. Essential Taceo virtually
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| | • Protect EPHI from theft, misdirection
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| eliminates the costs associated with
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| | and unauthorized distribution. • Allows
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| safeguarding Protected Health Information
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| | primary care providers and specialists to
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| (PHI). With Taceo you are now free to
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| | instantly and securely share patient
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| email medical advice to your patients,
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| | records with little cost. • Enables
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| send prescription requests to the
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| | patients to easily access and securely
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| smallest of pharmacies and safely deliver
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| | reply to protected emails containing
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| patient records to referral doctors.
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| | medical advice, prescription information
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| HEALTH INSURANCE PORTABILITY AND
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| | and more from their home or work
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| ACCOUNTABILITY ACT (HIPAA)
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| | computers. • Gives off-site providers
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| The Health Insurance Portability and
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| | an easy method to access and reply to
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| Accountability Act (HIPAA) of 1996 was
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| | secure email sent across disparate
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| designed to create a new national
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| | computing environments • Affordable
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| standard for protecting the privacy of
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| | security beyond the office firewall.
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| patient's health information. HIPAA also
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| | Taceo can ensure the proper use and
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| focused on improving the efficiency and
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| | protection of EPHI no matter where it
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| effectiveness of the Healthcare system,
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| | travels or where it is stored. • Helps
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| by encouraging the development and
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| | ensure authenticity of EPHI with digital
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| adoption of Electronic Data Interchange
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| | signatures. • Improve productivity by
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| (EDI) between healthcare providers,
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| | using the web to instantly & securely
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| payers and pharmaceutical organizations.
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| | share sensitive data. • Taceo offers an
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| HIPAA also stipulates the strict
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| | affordable way to securely store
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| requirement for organizations to
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| | sensitive information on site. •
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| establish safeguards to protect the
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| | Prevent unauthorized access to your
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| integrity and confidentiality of an
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| | documents. • Prevent unauthorized
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| individual's Protected Health Information
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| | distribution (no forwarding) • Prevent
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| (PHI). HIPAA applies to individual
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| | document editing (no cut, copy, paste)
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| healthcare providers, health plans, and
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| | • Set expiration time/date on email &
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| healthcare insurance providers. The law
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| | documents. • Ensures confidentiality
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| also pertains to organizations that deal
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| | and privacy. • Securely and permanently
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| with the electronic PHI of customers,
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| | delete files to Department of Defense
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| employers and patients. Civil and
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| | standards (DOD 5220.22-M). • Patients
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| criminal penalties can result from
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| | can download Taceo for free. • Meet
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| noncompliance and security violations.
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| | regulatory compliance requirements for
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| PENALTIES FOR HIPAA VIOLATIONS
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| | privacy - HIPAA, PIPEDA, 21 CFR Part 11,
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| HIPAA calls for civil and criminal
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| | Sarbanes-Oxley
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| penalties for security and privacy
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| | REDUCING YOUR VULNERABILIIES
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| breaches. General failure to comply is
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| | No security software in the world is 100%
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| $100 per penalty; violations of an
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| | unbreakable, even the most advanced
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| identical requirement may not exceed
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| | digital encryption techniques can be
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| $25,000 per year. For example: it would
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| | broken or circumvented by some person or
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| be considered a violation to email claim
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| | organization with enough motivation, time
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| or file with identifiable patient
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| | and money. Taceo does not totally negate
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| information that is not encrypted. Even
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| | the risk of information leakage, for
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| though one requirement may not exceed
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| | example a malicious individual could take
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| $25,000, HIPAA has more than 15 named
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| | a digital photo of the screen or re-type
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| security standards, which if repeatedly
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| | the content into another document and
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| violated could quickly grow to more than
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| | distribute it. However, Taceo
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| $375,000. More severe criminal penalties
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| | considerably reduces the risk that
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| also apply to more flagrant HIPAA
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| | sensitive data can be disseminated to
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| violations. Wrongful disclosure of PHI
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| | unauthorized individuals or groups. Taceo
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| can result in a $50,000 penalty and up to
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| | Safeguards remain with the data no matter
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| one year in prison. Offense with intent
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| | where it travels or where it is stored.
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| to sell of misuse patients protected
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| | Even if a CD or USB thumb-drive
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| health information is punishable with a
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| | containing protected data is stolen, the
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| maximum $250,000 fine and/or 10 years
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| | information contained therein will remain
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| Imprisonment.
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| | encrypted and cannot be opened by
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| TACEO: HELPING TO NAVIGATE THE HIPAA
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| | unauthorized recipients.
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| MINEFIELD - COMMON HIPAA SCENARIOS AND
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| | THE ANALOGUE TO DIGITAL MIGRATION
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| TACEO
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| | Although it is often difficult to make
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| Medical office wishes to refer and
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| | the initial switch to using digital
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| identifiable PHI to another healthcare
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| | patient records, the cost savings can be
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| provider.
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| | profound, especially when amortized over
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| A primary care physician examines an
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| | a number of years. Benefits include
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| individual and determines that he would
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| | better accuracy in health records, less
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| like to send the patient to another
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| | time spent transcribing patient notes,
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| provider for further diagnosis or
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| | filling prescriptions and receiving
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| treatment. The physician then asks his
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| | quicker payment from insurance companies.
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| her assistant to assemble and email the
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| | For the most part many healthcare
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| patient's history and physical (H&P),
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| | practitioners have been slow to adopt
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| imaging reports, labs, progress notes,
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| | digital medical records, as of April 2005
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| etc. to the off-site healthcare provider
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| | only 16.4% of doctors in the United
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| for review. Unfortunately, the physician
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| | States had made the switch. Reasons most
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| and his assistant are in now violation of
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| | often cited for the slow adoption has
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| HIPAA regulations.
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| | been the costs in time and money. Fear of
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| Unprotected email is like sending a
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| | complicated regulations also slow the
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| post-card through cyber-space. While
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| | transition; once records are in the
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| transiting it is routed through multiple
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| | digital realm HIPAA standards must be
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| servers, an email containing patient PHI
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| | strictly adhered.
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| can be easily read by people other than
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| | Although the task appears daunting,
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| the designated recipient (the off-site
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| | individual and smaller medical practices
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| provider). Furthermore, the patient's
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| | can cost-effectively make the digital
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| records, because of an accidental
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| | transition with largely low cost,
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| keystroke, could be unintentionally
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| | off-the-shelf components.
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| misdirected to an unknown party, thereby
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| | Taceo, from Essential Security Software
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| increasing the severity of the security
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| | should be an integral part of any digital
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| breach. The physician's assistant could
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| | migration plan. Taceo can help your
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| have used Taceo to protect the email and
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| | office secure the storage and
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| attachments. With the quick click of a
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| | transmission of PHI. Because Taceo can be
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| button the worker could have prohibited
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| | used on almost any PC, it can be used to
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| the patient records from being printed,
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| | "bridge the gap" with offices of other
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| forwarded and edited. The outgoing
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| | healthcare providers that have not yet
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| documents would be encrypted and
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| | made the switch to digital records.
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| un-accessible to anyone besides the
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| | Whether digital or analog, all
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| intended recipient healthcare provider.
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| | organizations that deal with patient
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| (Even if the receiving healthcare
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| | medical information are subject to HIPAA
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| provider is not fully set-up to work with
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| | ordinances.
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| electronic patient healthcare
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| | SUMMARY
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| information, they can still securely view
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| | Any healthcare provider or organization
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| patient records without violating patient
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| | that works with patient healthcare data
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| confidentiality.)
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| | is at risk for losing control of this
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| On-line Pharmaceutical Provider
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| | information. Unprotected electronic files
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| A pharmaceutical provider fills
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| | containing sensitive data can easily be
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| prescriptions via on-line ordering, but
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| | accessed, altered, stolen and
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| cannot meet HIPAA secure transmission
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| | re-distributed to unauthorized parties.
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| requirements for emailing regarding
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| | Electronic protected health information
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| prescriptions and medications, order
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| | (EPHI) is subject to stringent HIPAA
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| confirmation, and other information to
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| | regulations; penalties for violation of
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| their patients. The organization could
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| | HIPAA rules can result in stiff fines and
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| resort to analog methods such as calling
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| | jail time. Loss of EPHI can place
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| each individual customer or sending
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| | healthcare organizations at great
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| information to the customers via standard
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| | financial and legal risk.
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| post, however these methods are very
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| | Taceo, from Essential Security Software
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| inefficient and cost prohibitive. To meet
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| | can help small to mid-size healthcare
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| HIPAA regulations the on-line
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| | providers mitigate these risks. Taceo can
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| prescription provider must shoulder the
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| | also help organizations meet HIPAA
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| burden of hiring and training a number of
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| | requirements for the secure transmission,
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| new employees at great cost. What is the
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| | access and integrity of EPHI. Taceo is
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| on-line pharmacy to do?
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| | effective, affordable and easy-to-use
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| With Taceo, the pharmaceutical provider
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| | software that enables healthcare
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| can securely send prescription
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| | providers to securely store, transmit and
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| information, order confirmations and more
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| | receive sensitive data. Taceo can encrypt
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| to their clientele. The confidentiality
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| | and help control access to almost any
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| and integrity of emails containing
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| | file. Protected email and documents are
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| protected health information (PHI) is
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| | safeguarded against unauthorized
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| enforced and maintained even after
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| | forwarding, editing, coping, and printing
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| delivery. Nearly any customer with a PC1
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| | or screen capture. Taceo opens up a new
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| can easily download the free version of
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| | realm of possibilities never available
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| Taceo, enabling them receive and reply
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| | before with such ease and affordability.
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| protected email.
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| | Healthcare providers can securely email
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| Taceo's usage permissions interface
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| | medical information to their patients.
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| provides the company with an effective
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| | Pharmacies can use Taceo to send
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| way to assign flexible rights management
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| | prescription order information to doctors
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| controls based on the profile of the
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| | and customers alike.
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| client. Emails Containing prescription
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| | Caregivers can quickly and securely
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| information can be set to expire when no
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| | collaborate with off-site specialists
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| longer valid.
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| | thereby ensuring patients receive good
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| Healthcare giver wishes to provide
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| | treatment and much more.
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